theo loves you

Best of SCHMOOZY FOX 2010

With this post, I want to bring to your attention the best posts that were published on this blog in 2010. They 've attracted most of the traffic because I think they give some of the most useful tips to anyone who wants to build a Funky Brand™. If you want to brush up on your knowledge of branding, here's your chance! BRAND STRATEGY

Image by Levy Fulop on Flickr

ONLINE BRAND STRATEGY

FUNKY BRAND INTERVIEWS

Photo collage

  • Theo loves you: an interview with Wim Somers, founder of a very stylish brand from Antwerp.
  • Interview with Anders Wall, CEO of a Danish upscale brand of bicycles, Biomega.
  • From Mallorca with love: interview with Camper shoes.
  • Interview with Jean-Pierre Lutgen, CEO of Ice Watch.
  • Interview with Isabelle Cheron, Creative Director of Kipling bags.
  • Interview with Nathalie Colin, Creative Director of Swarovski.

PERSONAL BRANDING

RE-BRANDING AND BRAND REPOSITIONING

BRAND NAMING

CREATIVITY AND BRANDING

taarten van abel

How Funky Brands can be creative: 7 insights from the Creativity Forum in Antwerp

A cake by Taarten Van Abel, a creative company mentioned during the conference. I thought it would be a good symbol for female creativity

A cake by Taarten Van Abel

On Thursday, I attended an event dedicated to creativity. The conference took place in Antwerp and was organized by an organization called Flanders District of Creativity. This year, Flanders DC gave the stage to creative and inspirational women.

Creativity fuels Funky Brands — innovative, edgy, contemporary products and services that stand out from the crowd. Funky Brands are worth experiencing over and over again, and importantly, bring positive functional and emotional benefits to those who use them.

For examples of Funky Brands, visit the Funky Brand Interviews section.

Here is my summary of 7 insights from the event that can be applied to Funky Brands:

Image by pumpkincat210 on Flickr

1) MAKE SURE TO INCLUDE CREATIVE, PASSIONATE AND KNOWLEDGEABLE WOMEN IN YOUR BUSINESS TEAM

Women’s signature style of doing business can be referred to as lifestyle entrepreneurship. This means that often, women’s main motivation behind starting a business is not just cash, but first and foremost, creating value for their customers.

If you are a team of men, invite at least one talented woman who will surely bring a different perspective to your business.

2) BE AUTHENTIC IN YOUR BRAND PROMOTIONS

Randi Zuckerberg, who’s in charge of the Creative Marketing department of Facebook, gave examples of authentic ways in which Facebook has communicated with its members.

In a short case study, Randi demonstrated a difference in reaction from Facebook fans to two photos of celebrity Eva Longoria. One photo of Eva was pure glam, whereas in another shot she looked more like someone you’d meet on the street rather than red carpet. Interestingly, the simple photo raised a massive wave of “likes” on Facebook. This taught Facebook itself to use friendly, amateur-like images of its employees in the company’s communications campaigns.

Don’t exclude glamorous and stylish visual expressions of your brand, but it’s worth exploring more authentic ways of connecting to real people, at least once in a while.

Here’s an image that captures the main points of Randi’s presentation:

Image courtesy of Visual Harvesting

Image courtesy of Visual Harvesting

3) IF YOU WANT ENGAGED CUSTOMERS, MAKE THEM PLAY A GAME WITH YOUR BRAND

Jane McGonigal, a game designer from the Institute for the Future, spoke about solving world problems by encouraging people to play more games. Jane defined games as “unnecessary obstacles that we volunteer to overcome.

If we take the example of golf, what’s the fascination behind trying to hit the ball with a stick and make it fall into the hole, instead of just picking it up by hand and placing it there? But even if the final purpose is to make that ball fall into the hole, nobody would ever be interested in having no obstacle to overcome, and no thrill to experience.

Image by Levy Fulop on Flickr

Image by Levy Fulop on Flickr

The truth is, people like the excitementenergy and thrill of playing a game. In similar terms, nobody wants a dull and unmemorable experience of learning about your product, buying it in an unexciting environment, and experiencing its dull features.

Engage your customers in a thrilling game, and enhance the funky brand experience!

4) DEFINE YOUR BRAND NOT IN LINE WITH PRODUCT FUNCTIONALITY, BUT WITH WHAT YOUR CUSTOMERS REALLY WANT

Diane Nijs, a professor of imagineering1 , gave an example of the Dutch bakery Taarten Van Abel.

The bakery owner built a funky brand by redefining his product from simply a cake, to the expression of festive spirit. As Diane pointed out, people rarely buy cakes to eat them. They buy them as symbols of celebrationfeast, and enjoyment. Taarten Van Abel has grasped this and began to create cakes that are works of art. The brand of Taarten Van Abel has become so well-received by people that the company has decided to launch a TV channel for kids, in which its symbolic cakes have given ground to stories and fairy tales.

5) UNLOCK THE MEMETIC POTENTIAL OF YOUR IDEA

Memetics is a theory of mental content based on an analogy with Darwinian evolution, which was originated by Richard Dawkins in the 1976 book The Selfish Gene.   Meme is a unit of human cultural transmission analogous to the gene, and psychologist Susan Blackmore talked about ways of how this sort of replication happens in culture.

Memetics would be worth checking especially for those who are fans of viral marketing. Why do some ideas fly and replicate themselves, and others just sit on the shelf unnoticed? Maybe memetics is a field that you should look into in order to understand why some brands just fly and become funky, and others never get noticed.

6) IN ORDER TO STAY CREATIVE, BE WHO YOU REALLY ARE

According to Baroness Susan Greenfield, a UK neuroscientist, the essence of creativity is daring to be who you are, your individuality.

eccentric dude

Some of you might know that it’s not always easy to stand out from the crowd and be different. Sometimes, the simplest thing to do is to conform and have an easy life. That’s why there are so many dull and unexciting brands out there!

But sticking to who you really are, daring to be, can also come across as magnetically charismatic if you manage to find creative ways of getting your value across. Your Funky Brand might not be liked by everyone, but those who’ll notice you, might fall in love, and isn’t it a huge reward?

7) BRING STRUCTURE TO CREATIVE PROCESS

Christie Hefner, Playboy’s former CEO, talked about structured creativity. Creativity is often associated with wild out-of-the box thinking, and structure is probably the last word that comes to mind in this respect. And yet a rigorous approach to the creative process is always beneficial to building a successful brand.

This is a very valid point in relation to Funky Brands.

When you build a Funky Brand, combine teams of creative people with experts in brand strategy. This can be especially powerful when you want to build a strong brand through online channels. A lot of brands nowadays want to splash out all the creativity they have, and expose it through social media, without having a rigorous brand strategy in place. Don’t fall into the trap of unstructured creativity, be funky and be smart!

Image by wilgengebroed on Flickr

Image by wilgengebroed on Flickr

Creativity forum in Flanders -- celebrating the female power

Funky Brands are fueled by c r e a t i v i t y. After all, it takes a great deal of imagination and thinking out of the box if you want to get noticed, stand out from the crowd and create a truly Funky Brand.

Creativity is the reason why I plan to attend the Flanders Creativity Forum on October 21st in Antwerp. Organized by the Flanders District of Creativity, an organization that promotes creativity in entrepreneurship, this year, this annual event will be dedicated to women, and their ways of being creative.

Flanders Creativity ForumSome of the speakers who'll present at the Forum will be Randi Zuckerberg (who happens to be the sister of Mark Zuckerberg, founder of Facebook), Cristie Hefner, the former CEO of Playboy and daughter of Hugh Hefner, and Jane McGonigal, a game designer and Director of Game Research and Development at the Institute for the Future (I love the name!) in California.

This year, the event is called Creative Minds Leaving an Impact. It's inspired by "cleverness, intuition, originality and other female qualities".

I am looking forward to getting inspired, and doing some  funky schmoozing with talented people.  After the event, I plan to blog about "lessons learned", applied to Funky Brands.

Theo loves you

Photo courtesy of theo: view from the top floor of theo office to the patio

As I was walking through the windy Antwerp streets yesterday, I quickly gave in to the overpowering atmosphere of design, fashion and great interiors typical of this great city. I was on a mission to meet one of the important players on the Antwerp fashion and style scene, as well as internationally, Wim Somers, founder of a funky eyewear brand, theo. At the end of my journey through Antwerp's most fashionable streets that are host of great shops and funky cafés, I reached theo's office building. As I entered it, the exuberance of colors struck me with a good dose of positive energy, that I especially appreciated on a cold and grey day. My funky journey began, and here's an account of what I discovered by talking with Wim Somers, who had founded theo back in 1988.

SCHMOOZY FOX: Wim, the main reason I am here is that a couple of weeks ago I went to my favorite optician's store in Brussels, Capelle Opticien, to get a new pair of glasses. After having a little chat with the shop owner, I was recommended this great pair of theo glasses. Its design, a big edgy and unusual, and yet extremely elegant, prompted me to find out more about your company.

The frame came in a bright box, which displayed a very simple yet quite powerful message: theo loves you. Could you tell me the story behind this brand slogan? Wim Somers: We have been using this slogan for over 20 years now. It began as a memo on an order form and has developed into the slogan of the brand theo. This phrase communicates theo's core philosophy quite well. Since we distribute our glasses through opticians' stores, we rarely touch the final consumer.  By stating that theo loves our final consumers, we have a better chance of connecting with them closer, and communicating the fact that we have first and foremost their interests and their tastes in mind when we design our glasses. The phrase theo loves you encapsulates the spirit of the company, which is loving and friendly.

SCHMOOZY FOX: What makes theo so different? How do you make sure you stand out from the crowd?

Wim Somers and Olga Slavkina

Wim Somers: I guess, I can mention strong recognition of our brand, and our distinct style, by the end user. This is our strength and differentiating factor.

SCHMOOZY FOX: And who are your customers? What is the profile of theo's “typical customer”?

Wim Somers: For theo, the most important characteristics of our customers have to do with their emotional profile. By the way, these days more and more business people talk about emotional marketing, but when we started the company, it wasn't so common. However, already at that time, we thought of our customers in terms of their emotional profiles, not only gender, age and location. When we started, we served a very narrow avant-garde niche. With time, the niche expanded greatly, and now I can say that our customers are people with personality, those who prefer top-quality design that allows them individual expression of style and personality to the power of “labels”.

Photo courtesy of theo: Flandria model

SCHMOOZY FOX: I have the impression that most of the big eyewear brands are actually brand extensions of big fashion brands. Since theo is purely an eyewear brand, what are the advantages of that?

Wim Somers: Our advantage is that we are very strong at superior design, something that big fashion labels, that usually work through licensing agreements, do not often have.

SCHMOOZY FOX: Do you think of yourself in terms of geographical scope? For instance, do you say that you are an international brand, a Belgian brand, an Antwerp brand? Wim Somers: Well, I often associate theo with Antwerp, but we're often approached by opticians from many different countries who have heard of us as an international brand.

Photo courtesy of theo: Andalouse model

SCHMOOZY FOX: theo is for sure an important player on the Antwerp fashion scene. How does actually the image of Antwerp, you can say, the Antwerp brand, help you? Do you think that Antwerp has a strong image internationally?

Photo courtesy by theo: another snapshot of theo's funky office

Wim Somers: An interesting fact is that our end consumers usually know about Antwerp, and the fact that it's a style, design and fashion city. In fact, the end consumer is much more aware of Antwerp, and the fact that theo comes from Antwerp, than our collaborating opticians! The latter have rarely heart of Martin Margiela or Dries Van Noten, who are  famous fashion designers from Antwerp.

We often tap into the great fashion and style resources that exist in Antwerp. For instance, we have recently collaborated with an Antwerp-based rising star of fashion design, Tim Van Steenbergen, to create a spring-summer 2010 sunglasses collection.

SCHMOOZY FOX: What are the values of theo brand, and how do they correspond to your personal values? Wim Somers: Positive attitude to life, quirkiness, and fun.

SCHMOOZY FOX: Could you give your personal advice to anyone who wants to build a funky brand? Be different. Observe. Look at people in the street, see what they like and dislike doing.  I do most of my “customer research” in modern art museums around the world. Just by looking at their visitors, I can definitely get a good feeling forhow popular theo  is in that particular country!

SCHMOOZY FOX: Thanks for this  interview, and stay funky!