Lately, I've been busy interviewing founders of funky brands, sharing tips with you on various subjects of brand and marketing strategy, and hey, doing work for my clients. So, I haven't as a result written a plain vanilla funky brand review in a while. Time to correct this bad gal's behavior!
Although, wait a minute, the brand in question is actually a perfect fit for any bad gal'. They even have a product called Bad Gal Mascara.
The brand in question is called Benefit Cosmetics, and its place of birth is San Francisco, which happens to be one of my favorite cities.
I guess it was the mention of San Francisco (written somewhere on the product display in a shopping mall) that caught my attention right from the start. To give this phenomenon a proper name, let's say that San Francisco was my first brand entry point for the Benefit brand.
In other words, it generated enough curiosity in order for me to continue exploring Benefit products.
And what did I find out?
Well, first of all, very funky product design. It was a true eye-catcher. A bit of a retro look combined with vibrant colors looked candy-like. The shape of packaging also somehow felt right. I picked up a small bottle of perfume and just enjoyed holding it in my hands.
Second of all, there're funky product names. Check it out: "smokin' eyes", "some kind-a gorgeous", "my place or yours".
Product quality? It seemed fine, although I can't be an authority on this subject -- I was in a hurry and thought I'd experience first instead of buying right away. So, I simply don't have an opinion on how long-lasting these products are, if their texture and scent are pleasant, etc. But I have a feeling that this stuff is nice.
Benefit Cosmetics was founded by twin sisters, Jean and Jane Ford, formerly models in NYC. After earning enough cash during their modeling career, Jean and Jane decided to invest it into something they knew very well -- make-up. And so Benefit was born.
Right now both sisters own a minority stake in Benefit, having sold the controlling stake to LVMH back in 1999.
As you can imagine, the business of cosmetics and make-up is extremely competitive. Dominated by huge powerhouses such as L'Oréal and the like (and this is just one market segment!), cosmetics brands have to struggle very hard in order to break through a huge level of competition. Therefore, it's important to stand out from the crowd.
Benefit for sure did it quite well through its packaging, product names (and the brand name itself which is pretty successful!) and its ability to tap into the city brand of San Francisco.
And, importantly, it is highly profitable, one of the important characteristics of all funky brands.
Does this mean that there's no need for any brand strategy and positioning work any more for Benefit to do?
Not at all. Benefit's consumers and their interests are evolving. New creative and funky-to-be competitors are coming to the market. There are indeed a lot of things to take care of if one's funky brand is to stay funky!